Policies - Zahra



Any hair or spa appointment scheduled for 2+hours is required to provide a credit card to place on your guest file. Hair or Spa services cancelled or rescheduled within 48 hours or the original scheduled appointment are subject to a $50 cancellation fee to be charged to a credit card on file or in addition to the next salon or spa visit. Any services cancelled within 24 hours or less of original booked appointment are subject to a 50% charge of what original service would be. Again, this will be charged to either the credit card we have on file, or in addition to your next visit in the salon or spa. This will also include “No Show” appointments (failure to show for booked appointments without calling to cancel). If 3 appointments consecutively are cancelled/rescheduled or no show’ed, Zahra Salon & Spa will have the right to decline any pre-booked appointments from said guest.

We have a 7 day guarantee on the satisfaction of your service. If, for whatever reason, you are not happy with the result of your service and it did not reach the expectations of your consultation, we would be happy to have you come in for a complimentary service adjustment with the original service provider. This service adjustment must be called in within the 7 days of the original appointment. Should the service adjustment be over and above the original consulted coloring and pricing, this service may be subject to additional charges.

**All cancellation policies and corelating charges are subject to circumstance as well as Service Provider and Zahra SalonSpa Management discretion**
At Zahra Salon & Spa we realize that life happens and do our best to accommodate late arrivals. However, if the late arrival effects the following appointment, the time on your appointment may be cut short with no discount.
We ask that you turn your cell phones on silent when in the SalonSpa. We wish to provide a relaxed and peaceful atmosphere for all guests receiving services. If you need to take a phone call please do so in an area where services are not being performed.

In order to preserve our peaceful and tranquil environment, and for the comfort and relaxation of other guests enjoying their services we kindly request that you do not bring babies or small children with you to your scheduled appointment in the Spa or Salon.

Our salon is not child-proof. Sharp instruments, hot styling tools, chemicals and a busy, congested area make for a potentially dangerous environment for young children. Zahra Salon and Spa stylists and staff are dedicated to providing each of our guests with the highest level of services possible. As a result, only children with appointments will be permitted in the salon.

We greatly appreciate your compliance to our policies at Zahra Salon & Spa and hope you enjoy a relaxing experience with us!

Book Your Appointment
Give us your desired date and time, and one of our Guest Service Representatives will call you back as soon as possible.


  • Signature Spa Manicure
  • Signature Spa Pedicure
  • No Chip Pedicure
  • No Chp Manicure
  • Gel Nails
  • Additional Services
  • Green Science Skin-Renewing Manicure
Grand Opening
And Guest Appreciation
Thursday, Oct. 6th
4:00pm - 6:00pm
20% off all Pre Paid Services
20% off All Aveda Products
Prizes to be won!
Refreshments and Appies
Spa Pedi Parties
Escape The Holiday Hustle & Bustle at Zahra!
Book your pedicure party in our relaxing spa and receive a complimentary bottle of wine for you and your group to enjoy during your service
CALL NOW 250-762-8700
For Parties of 3 or More
Win a Gift Basket valued at over $2000
in partnership with Diversified Rehabilitation Group and Oxygen Yoga & Fitness
Have You Spent over $50 at Zahra in the month of December?
If so...
Enter Below for a free Bonus Entry
Valentines Day
First Base:
Haircut & Brow Wax
Second Base:
New Growth, Haircut & Brow/Lip Wax
Third Base:
Full Colour, Cut & Brow/Lip Wax
Fourth Base:
Full Highlight/Specialty Color, Cut & Gel Polish Application



With Select stylists only. Prices Subject to Change. Valid until Feb 14 2017. Add-ons are available.
April 22nd 2017
Doors open at 6:30pm
Come and enjoy our walk for water fundraiser! Join us for an evening full of fashion, appetizers, and wine, followed by a silent auction.
Please visit our location for tickets.
$40 per ticket or $60 for 2.
Mother's Day Special!
From May 8-14
We are celebrating mothers! Not only for one day but for a whole week! We are offering a pramasana express treatment with any haircut and blowout service!
Please mention this ad when you phone to reserve your spot!
Autumn Spice Manicure & Pedicure
Sit back and cozy up with a Pumpkin Spice Latte while enjoying a luxurious Autumn inspired hand or foot soak enriched with a rich blend of organic essential oils, custom blended by our Spa Practitioners. Spicy notes of cinnamon, ginger, clove and nutmeg with sweet hints of vanilla and bergamot will allow your tired summer feet to Fall in Love with Fall! Call to book in today!
Pedicure $70 | Manicure $50
Valentines Day Special
Stress Fix Mani Pedi!
Infuse your manicure or pedicure with an organic aroma blend clinically proven to reduce stress. Essences of Lavender, Sandalwood and Clary Sage are blended into skin soothing botanical bases to elevate your manicure and pedicure to a true spa experience while curing winter dryness. Sore, tired muscles will receive extra treatment with warm stone massage. A New Year Revelation for Hands & Feet! Enjoy both hand & foot treatments for the best effect!
Stress Fix Manicure: $60
Stress Fix Pedicure: $70
We are raising funds for the Aveda Walk For Water! Come in and get your tickets to Win a gift basket valued at $1000!
Please visit our location for tickets.
$10 per ticket or $25 for 3.
All proceeds going to the Aveda Walk For Water. Help the Zahra Team reach our fundraising goals to help ensure clean drinking water and hygiene education in Madagascar. We Stand up for Clean Water!
New Hand-Tied Hair Extensions
Book your complimentary consultation now!
Single Donor, Silicon Free Extensions from Philocaly
To Our Valued Zahra Guests,

We take the health of our guests, team members and community seriously. Today, we have made the decision to close Zahra Salon & Spa for 2 weeks to do our part as a staff to flatten the curve and reduce the strain on our health care system. We will be contacing our guests to reschedule previously booked appointments.
Should you require Aveda Products during this closure, please give us a phone call at 250-762-8700 and we'd be happy to arrange a pick up at the salon for you!

We appreciate your patience during this time and we encourage you to join us in doing your part to help slow down the spread of this virus.We hope you take this time to stay healthy, stay home and spend quality time with your family and follow all the guidelines set forth from the Goverment

We look forward to seeing you soon!
The Zahra Team